Monday, March 22, 2010

Managing Crises

Managing crises effectively is crucial for individuals, organizations, and governments.

Triumph and Crises are cyclical, our success in business and personal lives depends on how effectively we manage all seasons to minimize damage and maintain public trust. 

  • There is always a solution to a problem.
  • Crises need to be looked at as opportunities.
  • Crises should galvanize you to action and stimulate your creative thinking.
  • The solution to a problem is often an improvement on the situation that existed before the problem.
  • Crises help you break uncreative habits.
  • Giving up is the only guaranteed method of losing.
  • Solutions to problems will often come from the most unexpected sources.

Crises can take various forms, including natural disasters, public relations issues, financial emergencies, and more. 

Here are steps to manage crises.
1. Preparation and Planning:

a. Risk Assessment: Identify potential crisis scenarios and assess their likelihood and potential impact on your organization.

b. Crisis Team: Establish a crisis management team with designated roles and responsibilities. This team should include key decision-makers, communications experts, legal counsel, and subject matter experts.

c. Crisis Management Plan: Develop a comprehensive crisis management plan that outlines procedures, communication strategies, and specific actions to take in various crisis situations.

d. Training and Drills: Train your crisis management team through simulations and drills to ensure they are well-prepared to respond effectively when a crisis occurs.

In problem situations, keep your eyes and mind wide open and expand the membership of your team. It is not over until it is over - and even then, it is not over.

I wish You Great Success.