"Robots may be programmed to perform tasks efficiently, but they will never replace the humanity that makes us truly human."-------(ChatGPT, OpenAI....mar,2023)
"Robots are just a reflection of ourselves, a mirror in which we can see both our greatest strengths and our deepest flaws." - (Daniel H. Wilson)
OpenAI releases an LLM (Large Language Model) that can easily pass the American Bar exams, create recipes from a picture of the inside of a fridge, and code a website within minutes.
All very impressive, the questions is How many jobs will be replaced? or rather How much balance is required?
Balancing robots and humans in the workplace and business involves understanding the strengths and limitations of each and finding ways to leverage their respective capabilities.
Here are a few tips to help achieve a balance:
1) Robots should be Introduced as Coworkers - Not Replacements: Robot technology should not simply be added as a novelty, but carefully integrated to deliver value to customers and support employees — maintaining a balance between automation and human interaction.
(e.g., “have you met Janet, my new robot coworker?” can ensures robot functionality to coworkers)
2) Identify the tasks that can be automated: By identifying the tasks that can be automated, you can free up time for your employees to focus on more strategic, high-value work that requires human skills such as creativity, problem-solving, and emotional intelligence.
3) Consider the human touch: There are some tasks that require the human touch, such as customer service and sales. Robots can help automate some of the more routine aspects of these tasks, but ultimately, it is the human connection that builds trust and establishes long-term relationships with customers.
4)Encourage collaboration: Instead of pitting robots against humans, encourage collaboration between the two. Humans can provide the robots with the data they need to make more accurate decisions, while robots can take on repetitive tasks, freeing up employees to focus on more complex work.
5)Invest in training: As automation becomes more prevalent in the workplace, it is essential to invest in training for your employees so that they can develop the skills they need to work alongside robots effectively. This could include upskilling in areas such as data analysis, programming, and critical thinking.
Consider GitHub’s Copilot" Harvey"; it focuses on the legal world. Harvey helps lawyers perform tasks in due diligence, litigation, research, and compliance. It is off to a good start, the firm has already landed deals with PwC and Allen & Overy.
Overall, the key to balancing robots and humans in the workplace is to recognize that each has its unique strengths and limitations. By leveraging these strengths and finding ways to collaborate, businesses can create a more efficient, productive, and harmonious work environment.
Consider the first quote at the top generated by AI, I have a problem with it.......probably a debate for another day.
See You at the Top
